Frequently asked questions

We will e-mail you with confirmation of your order and price information.

We are not able to accept payment by checks drawn outside Israel.

The card number is the long number in the centre of the plastic card. For most credit cards this is 16 digits long. American Express cards are 15 digits.

You can register your credit / debit card details by telephone (+972-2-6276569), or fax (+972-2-5402577).

Your credit / debit card will only be charged at the time of dispatch of your order.

We will normally hold products until all the order is ready for shipment. If the delay is expected to be more than 7 days, we may despatch the products that are immediately available and send the others later providing it is to the same delivery address. In this case, we will charge the Shipping Cost together with the relevant Product Cost with the first shipment and only the Book Cost with the second or subsequent shipments.